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F.A.Q
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What types of booths do you offer?We have three choices: our Bella Booth, Joy Classic, and the Mirror Booth. All are open-air booths that can fit over 8 people with ease. The Bella Booth is a sleek, ring-light digital photo booth with a small footprint making it versatile. Guests will engage with an easy to use interface along with a virtual attendant to guide them through. Ask about custom branding/messaging on the video screen. It's really a big hit! The Joy Classic is a standout, custom booth with a large video panel that can be customized to showcase your brand, highlight your style, and impress your guests. The Mirror Booth is when you want to make a statement. This is a full-length mirror with built in LED border and a massive touch screen. Designed to impress - it is elegant, slim, and distinguished. The Mirror Booth is by far the most popular for the big events like weddings, proms, formals, and any other day that requires fancy and fun.
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Do I get access to the photos after the event?Of course! You will have access to a personal, private online gallery that's available for 180 days. This gallery is fully yours, allowing you to download, print, and share as many photos as you like - all for free!
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If I have a photographer, do I need a photo booth?Need is a strong word. You probably don't "need" many things for your event but you chose those things because you are creating something special. The photographers/videographers will focus on capturing the night in all its candidness. The photo booth creates an energetic atmosphere where guests can interact with the booth and more importantly with each other. You'll be amazed at the amount of people that flock to the booth and you'll get combinations of people that you may otherwise miss. Like the granddaughters kissing grandpa on the cheek or the co-workers from different departments that came together to make a silly face.
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Do your booths have filters?Yes! And we don't upcharge for them... Your guests will be able to choose from filters like original, black and white glam, or vintage.
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How do guests get their photos if there aren't prints at my event?Great question! After the guests take their photos, there are options to text or email the photos to themselves. After the event, you can decide if you want your online album to be public (anyone can see it), private (only you can see it), or private but accessible with a link. It's popular to send the link out to the guests after the event so they can relive the action, too!
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What is a glam booth, do you offer it, and how is that different than a glam filter?That's a lot of questions! Yes we do offer this as a way to set up your booth. There is no additional charge for a glam event. Our normal booth set up will have a photo layout (4x6 postcard, 2x6 strip, etc) and guests will be able to chose a variety of filters, including a glam filter. If you chose a white backdrop then this will get close to the glam booth feel but it is not optimized for that specific look. A glam booth is all about elegance. Crisp white back drop, clean black and white photo, one picture. It's the ultimate way to look magnificent. Everything is set up specifically for the glam vibes and it will not disappoint. These photos often become profile pics on social (and sometimes LinkedIn!) and are certainly share-worthy. This is popular for weddings or other formal events where couples attend.
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You don't do prints?Where did you hear that?? While it's true that prints are not in our base package, it doesn't mean we aren't happy to provide prints at your event. Our belief is that you should be in control of the features you want which means you're in control of how much you pay for the photo booth you want. When was the last time you actually did something meaningful with a strip of photos from a photo booth...? Yeah, we can't remember the last time either. Okay, we're picking a little fun at prints. The reason is, prints were the only way to do a photo booth for the majority of history so our brains tell us that prints are a necessity when in reality, your guests will probably leave them on the table at your event. Let them access all their photos digitally so they can tag you on social instead!
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How much space do you need?We prefer about an 8’x8′ space for all booths. For the Bella Booth we can setup down to a 4’x4′ space if needed. Keep in mind, that is just the space for our photo booth equipment. If you have a sharing station, etc. we could require more space. Naturally guests will have to stand several feet away from the booth to take a picture. Our booths are very versatile and we’ll make it work. We will deliver our booths to anywhere we can get it to. Our booths fits through standard size doorways, up ramps and into most lifts.
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Do you need to be near a wall for electricity?Generally, yes. If this is not possible, let's talk about options/adaptations to create a solution for you!
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Can you set up outside?Absolutely! But we do require full-time cover from the elements, including the sun. If your outdoor space does not have cover, we please let us know and we'll discuss solutions together. We will need a flat surface for set up.
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How long does it take to set up?It depends on the specific set up. If you're going with a streamlined package (no prints, backdrops, stanchions, etc.) then we can be in and out under 30 minutes. With a more robust set up, it'll take a bit longer. We like to give ourselves an hour for the larger set ups.
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I don't see the date I need, is there anything we can do?Maybe! While our schedule fills up quickly, we are usually able to find a solution. Use the Contact Form to share the date and details and we'll be right in touch.
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What payment is accepted?We accept credit card, ACH, Apple Pay, and Google Pay.
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When is payment due?A $150 deposit is due at the time of booking to hold your spot. The balance is due 45 days prior to your event. We do offer a payment plans if that is helpful for your budget. If you are interested in that option, please use our Contact Form because we will need to send you a custom invoice and manually book your date.
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Is there a refund policy?Yes! There is a $150 deposit that is refundable up to 60 days before your scheduled event. The balance is refundable up to 30 days before your event.
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